MARZANO, Enrico
MARZANO, Enrico
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An event-based data warehouse to support decisions in multi-channel, multi-service contact centers
2021-01-01 Brunello, A.; Gallo, P.; Marzano, E.; Montanari, A.; Vitacolonna, N.
Attribute selection via multi-objective evolutionary computation applied to multi-skill contact center data classification
2015-01-01 Jimenez, Fernando; Marzano, Enrico; Sanchez, Gracia; Sciavicco, Guido; Vitacolonna, Nicola
J48S: A Sequence Classification Approach to Text Analysis Based on Decision Trees
2018-01-01 Brunello, Andrea; Marzano, Enrico; Montanari, Angelo; Sciavicco, Guido
Multiobjective evolutionary feature selection and fuzzy classification of contact centre data
2019-01-01 Brunello, Andrea; Jiménez, Fernando; Marzano, Enrico; Montanari, Angelo; Sánchez, Gracia; Sciavicco, Guido
| Titolo | Data di pubblicazione | Autore(i) | File |
|---|---|---|---|
| An event-based data warehouse to support decisions in multi-channel, multi-service contact centers | 1-gen-2021 | Brunello, A.; Gallo, P.; Marzano, E.; Montanari, A.; Vitacolonna, N. | |
| Attribute selection via multi-objective evolutionary computation applied to multi-skill contact center data classification | 1-gen-2015 | Jimenez, Fernando; Marzano, Enrico; Sanchez, Gracia; Sciavicco, Guido; Vitacolonna, Nicola | |
| J48S: A Sequence Classification Approach to Text Analysis Based on Decision Trees | 1-gen-2018 | Brunello, Andrea; Marzano, Enrico; Montanari, Angelo; Sciavicco, Guido | |
| Multiobjective evolutionary feature selection and fuzzy classification of contact centre data | 1-gen-2019 | Brunello, Andrea; Jiménez, Fernando; Marzano, Enrico; Montanari, Angelo; Sánchez, Gracia; Sciavicco, Guido |