The Build-Operate-Transfer (BOT) model in service offshoring

The Build-Operate-Transfer (BOT) has been established as a popular mode for financing ‘infrastructure’ projects. A wide literature has dealt with this topic. In recent years BOT has been also adopted in service offshoring context. However, this application has been completely neglected in scientific literature so far. The aims of this work are: to collect, systematize, and summarize existing literature on BOT in ‘infrastructure’ context; to discuss through an exploratory case study which findings (constructs, models, theories, and frameworks) could be applied to service offshoring projects; to propose a research agenda on the topic.