Purpose: This paper reviews and critiques the public sector knowledge management (KM) literature, offers an overview of the state of public sector KM research and outlines a future research agenda. Design/methodology/approach: Articles published in KM journals are analyzed using a structured literature review methodology. The paper analyzes 180 papers published in 10 journals specializing in the field of KM. Findings: Public sector KM is a research area of growing importance. Findings show that few authors specialize in the field and there are several obstacles to developing a cohesive body of literature. Low levels of international co-operation among authors and international comparisons mean that the literature is fragmented. Some research topics and some geographical areas within the public sector theme are over-analyzed, while others are under-investigated. Additionally, academic researchers should re-think their methodological approach if they wish to make significant contributions to the literature and work towards developing research which impacts practice in conjunction with practitioners. Originality/value: The paper presents a comprehensive structured literature review of the articles published in KM journals. The paper’s findings can offer insights into future research needs.

Public sector knowledge management: A structured literature review

MASSARO, Maurizio;GARLATTI, Andrea
2014-01-01

Abstract

Purpose: This paper reviews and critiques the public sector knowledge management (KM) literature, offers an overview of the state of public sector KM research and outlines a future research agenda. Design/methodology/approach: Articles published in KM journals are analyzed using a structured literature review methodology. The paper analyzes 180 papers published in 10 journals specializing in the field of KM. Findings: Public sector KM is a research area of growing importance. Findings show that few authors specialize in the field and there are several obstacles to developing a cohesive body of literature. Low levels of international co-operation among authors and international comparisons mean that the literature is fragmented. Some research topics and some geographical areas within the public sector theme are over-analyzed, while others are under-investigated. Additionally, academic researchers should re-think their methodological approach if they wish to make significant contributions to the literature and work towards developing research which impacts practice in conjunction with practitioners. Originality/value: The paper presents a comprehensive structured literature review of the articles published in KM journals. The paper’s findings can offer insights into future research needs.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11390/1065195
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