The aim of this paper is to measure the impact of experiential and social learning mechanisms on the creation of cultural intelligence in the Small and Medium-sized Enterprises (SMEs) domain. Data gathered from 244 owner-managers of Italian SMEs involved in international business activities show that social learning mechanisms can support SMEs in developing individuals’ capabilities to function and manage in cultural diverse environments more effectively than experiential learning, since the acquisition of direct experience usually requires time, costs and risks that small ventures cannot always afford. The present paper extends prior research on global leaders’ learning mechanisms by deepening comprehension of the rather unexplored context of internationalising SMEs learning processes, thus filling the gap on how these firms can gain knowledge from international markets.

Cultural intelligence development in internationalising SMEs: experiential and social learning mechanisms for successful owner-managers

Rubens Pauluzzo
2021-01-01

Abstract

The aim of this paper is to measure the impact of experiential and social learning mechanisms on the creation of cultural intelligence in the Small and Medium-sized Enterprises (SMEs) domain. Data gathered from 244 owner-managers of Italian SMEs involved in international business activities show that social learning mechanisms can support SMEs in developing individuals’ capabilities to function and manage in cultural diverse environments more effectively than experiential learning, since the acquisition of direct experience usually requires time, costs and risks that small ventures cannot always afford. The present paper extends prior research on global leaders’ learning mechanisms by deepening comprehension of the rather unexplored context of internationalising SMEs learning processes, thus filling the gap on how these firms can gain knowledge from international markets.
File in questo prodotto:
File Dimensione Formato  
Cultural intelligence development in internationalising SMEs.pdf

non disponibili

Tipologia: Versione Editoriale (PDF)
Licenza: Non pubblico
Dimensione 296.83 kB
Formato Adobe PDF
296.83 kB Adobe PDF   Visualizza/Apri   Richiedi una copia

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11390/1211492
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact