This article analyses the impact of artificial intelligence in B2C relations within the Digital Single Market, with particular attention to the respect of the principle of transparency. While AI can promote informational transparency in favour of the consumer, it also brings to the surface significant risks, such as algorithmic discrimination and manipulation. The article explores these risks, reflecting on the effectiveness of current EU legislation, the contribution of the recent AI Act, and the necessary developments to address the emerging challenges related to the use of AI

La mano invisibile dell’intelligenza artificiale e il principio di trasparenza nei rapporti B2C: la tutela del consumatore nel mercato unico digitale

F. Deana
2025-01-01

Abstract

This article analyses the impact of artificial intelligence in B2C relations within the Digital Single Market, with particular attention to the respect of the principle of transparency. While AI can promote informational transparency in favour of the consumer, it also brings to the surface significant risks, such as algorithmic discrimination and manipulation. The article explores these risks, reflecting on the effectiveness of current EU legislation, the contribution of the recent AI Act, and the necessary developments to address the emerging challenges related to the use of AI
File in questo prodotto:
File Dimensione Formato  
FSJ.1.2025.4.DEANA.pdf

accesso aperto

Licenza: Creative commons
Dimensione 660.41 kB
Formato Adobe PDF
660.41 kB Adobe PDF Visualizza/Apri

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11390/1305545
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact