Shows how the pursuit of excellence and the organizational change required by lean production leads to a management-by-process organization, and that management by process influences the performance measurement system (PMS). Uses Zanussi-Electrolux - the biggest European producer of domestic appliances - as a case study example. Provides a detailed analysis of the organizational change and its effects on performance measurement.
Lean Organization, Management-by-Process and Performance Measurement
DE TONI, Alberto Felice;TONCHIA, Stefano
1996-01-01
Abstract
Shows how the pursuit of excellence and the organizational change required by lean production leads to a management-by-process organization, and that management by process influences the performance measurement system (PMS). Uses Zanussi-Electrolux - the biggest European producer of domestic appliances - as a case study example. Provides a detailed analysis of the organizational change and its effects on performance measurement.File in questo prodotto:
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