The selection and customization of usability evaluation methods, given the peculiarities of their application domains, still remains a critical issue; this especially when dealing with complex products and/or nonexpert usability evaluators. Moreover, as time goes by, the quality of the evaluation results has a heavier impact on the product design process. Starting from classic usability evaluation methods, the research described in this article generates multimethods semiautomatically. It allows quantitative characterization of these multimethods before their application in the field and exploits the comparison between this prior assessment and a final estimate, made after adoption, to update the information used by the method selection process. The most critical issue related to usability, subjectivity, is considered and dealt with throughout the entire research. A case study, done at the end of the development phase, helps validate the proposed approach to usability evaluation.
Generation, Adoption and Tuning of Usability Evaluation Multimethods / Filippi, Stefano; Barattin, Daniela. - In: INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION. - ISSN 1044-7318. - STAMPA. - 28:6(2012), pp. 406-422.
Titolo: | Generation, Adoption and Tuning of Usability Evaluation Multimethods |
Autori: | |
Data di pubblicazione: | 2012 |
Rivista: | |
Citazione: | Generation, Adoption and Tuning of Usability Evaluation Multimethods / Filippi, Stefano; Barattin, Daniela. - In: INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION. - ISSN 1044-7318. - STAMPA. - 28:6(2012), pp. 406-422. |
Abstract: | The selection and customization of usability evaluation methods, given the peculiarities of their application domains, still remains a critical issue; this especially when dealing with complex products and/or nonexpert usability evaluators. Moreover, as time goes by, the quality of the evaluation results has a heavier impact on the product design process. Starting from classic usability evaluation methods, the research described in this article generates multimethods semiautomatically. It allows quantitative characterization of these multimethods before their application in the field and exploits the comparison between this prior assessment and a final estimate, made after adoption, to update the information used by the method selection process. The most critical issue related to usability, subjectivity, is considered and dealt with throughout the entire research. A case study, done at the end of the development phase, helps validate the proposed approach to usability evaluation. |
Handle: | http://hdl.handle.net/11390/871059 |
Appare nelle tipologie: | 1.1 Articolo in rivista |
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